Privacy Policy

Our Privacy Policy

Hyphen Marketing Limited is committed to our privacy policy. The responsible use of information. The need to safeguard the privacy of our clients and visitors to our Web site.

This statement sets out Hyphen Marketing Ltd privacy policy for the use and holding of personal information that is provided to Hyphen Marketing Limited by you.

What Information Do We Gather?

The type of client/visitor information Hyphen Marketing Limited collects generally includes a name, work address, telephone numbers, e-mail address and any other relevant contact details which you have communicated to us by whatever means whether by e-mail, through this website or otherwise. We may also collect information about the use of our products and services, any preferences that we are told about, or information that is submitted voluntarily to us, such as requests for further information in a specific area of interest.

Information may also be indirectly collected through the Hyphen Marketing Limited internet access logs or cookies. This occurs automatically when you access yourhyphen.co.uk. This information is used to enhance your visit to our site. It does not personally identify you and we do not collect sensitive information.

Use of Cookies

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk, so that the website can remember which computer you are using to visit the site. A cookie typically contains the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value – usually a randomly generated unique number.

Here’s a list of the main cookies we use, and what we use them for:

Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. You can find out more information here – Google Analytics privacy policy

WordPress

This website also uses WordPress which uses cookies, or tiny pieces of information stored on your computer, to verify who you are. There are cookies for logged in users and for commenters. You can read more about the cookies used in WordPress here – http://codex.wordpress.org/WordPress_Cookies

Further information about cookies

If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window – please note that we can’t be responsible for the content of external websites).

Third Party Cookies

When you visit yourhyphen.co.uk you may notice some cookies that aren’t related to yourhyphen.co.uk. If you go on to a web page that contains embedded content, for example from Google, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Some of the business partners that may set cookies on yourhyphen.co.uk include:

Google Maps

PREF, NID – These are Google Maps third party cookies, which are unique identifiers to allow traffic analysis to Google Maps. You can find out more information about these cookies here – Google privacy policy

‘Share’ tools

If you take the opportunity to ‘share’ our content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

Managing cookies

If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won’t be able to add products to your basket and buy them.

To enable cookies

If you’re not sure of the type and version of web browser you use to access the Internet:

For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option

For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option

How to check cookies are enabled for PCs

Google Chrome

  • Click on ‘Tools’ at the top of your browser window and select Options
  • Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  • Now select ‘Allow local data to be set’

Microsoft Internet Explorer 6.0, 7.0, 8.0

  • Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  • Settings above Medium will disable cookies

Mozilla Firefox

  • Click on ‘Tools’ at the top of your browser window and select Options
  • Then select the Privacy icon
  • Click on Cookies, then select ‘allow sites to set cookies’

Safari

  • Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
  • Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
  • Click ‘Save’

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

  • Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options
  • Scroll down until you see ‘Cookies’ under Receiving Files
  • Select the ‘Never Ask’ option

Safari on OSX

  • Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
  • Click on ‘Security’ then ‘Accept cookies’
  • Select the ‘Only from site you navigate to’

Mozilla and Netscape on OSX

  • Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option
  • Scroll down until you see cookies under ‘Privacy & Security’
  • Select ‘Enable cookies for the originating web site only’

Opera

  • Click on ‘Menu’ at the top of your browser window and select ‘Settings’
  • Then select ‘Preferences’, select the ‘Advanced’ tab
  • Then select ‘Accept cookies’ option

All other browsers

Please consult your documentation or online help files.

How Do We Use Your Information?

The personal information that is provided by or obtained from you is used and/or held by us for maintaining our records and in order that we can communicate with you.

We need to communicate with you to respond to any requests for information you make and to provide any specific service you request.

Hyphen Marketing Limited will not send you specifically any other information unless you have requested it.

Disclosure of Personal Information

Hyphen Marketing Limited will not sell, rent, trade or otherwise supply to third parties any personal information obtained from clients.

We will not disclose any personal information provided unless you have authorized us to so do, or if we are required to do so by law. Please note that if at any time Hyphen Marketing Limited is required by law to release information about you or your organisation, Hyphen Marketing Limited will co-operate fully with the relevant authorities.

Keeping Your Personal Information Secure

Hyphen Marketing Limited has security measures designed to protect against the loss, misuse and/or alteration of the information under its control.

Changes to the Policy

Hyphen Marketing Limited will update this privacy statement as required. If changes to our policy do occur, they will be posted on Hyphen Marketing Limited Web site so that those affected are always aware of the type of information collected, how the information may be used, and under what circumstances and to whom it may be disclosed by Hyphen Marketing Limited

We’re giving you this information as part of our initiative to comply with recent EU e-Privacy legislation, and to make sure we’re honest and clear about your privacy when using our website.

Please contact Hyphen to discuss further

If you are interested in any of our services please contact Hyphen.

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Hyphen, Your Local Leicestershire Marketing Support